Lidské selhání jako příčina krize
ČlánekOtevřený přístuppeer-reviewedpublishedDatum publikování
2011
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Vedoucí práce
Oponent
Název časopisu
Název svazku
Vydavatel
Univerzita Pardubice
Abstrakt
The paper focuses on the contribution of human errors to the crisis or problem, looking for causal relationships in the process of human error, factors that affect human error, and graphically illustrates their relationship. It looks at the quality of decision making associated with the types of errors in decision-making as a rejection of good practice, accepting a bad solution, incorrect solution to the
problem, the correct solution to the problem correctly, but too late. Presentation of
relationships between different people contributing to a crisis or incident shows the
need for a feedback, since information wrong assessment makes for unsystematic
problems anticipating.Paper presents that the mental processing of information is
influenced by human activities, so the whole system of organizations. To monitor the
links leading to the failure the method GFT (Generail Failure Types) is proposed.
Paper characterizes the factors related to human failure. The characteristics used in
the proposed schemes. There are founded connections by asking questions: what went
wrong, how it went wrong and why it went wrong. For the structure of error prediction creation three basic situation types were selected (deviation from routine, a deviation from normal operation, a unique change). Presented schemes help to search for causal relationships in specific answers to those questions that can be
applied to the conditions of the particular organization, and thereby help prevent errors detected.
Rozsah stran
p. 91-101
ISSN
1211-555X (Print)
1804-8048 (Online)
1804-8048 (Online)
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Projekt
Zdrojový dokument
Scientific papers of the Univerzity of Pardubice. Series D, Faculty of Economics and Administration. 20 (2/2011)
Vydavatelská verze
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Název akce
ISBN
Studijní obor
Studijní program
Signatura tištěné verze
47940-20
Umístění tištěné verze
Univerzitní knihovna (studovna)
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Klíčová slova
human error, crisis, work task