Klasifikace procesních změn v podmínkách diverzifikovaných kompetencí

Abstract

Process management is a necessary form of long-term maintenance of the company on the market. Searching of reserves in the process and finding elements to continuous process improvement is the cornerstone of process management. Process owner is responsible for the quality of output and the efficient performance of the process, thus he or she has the power to manage the process, monitors and evaluates the performance of the process, solves problems and is responsible for systematic process improvement. But if the process is the responsibility of the parent company (for transnational companies), or the process is the responsibility of third parties (for outsourced activities), then the process improvement is loaded with diversified competencies of stakeholders.