Digitální knihovnaUPCE
 

Benchmarking smart e-government development: insight from a national perspective

Článekpeer-reviewedpublished
Náhled

Datum publikování

2018

Vedoucí práce

Oponent

Název časopisu

Název svazku

Vydavatel

Univerzita Pardubice

Abstrakt

The concept of smartness has become a priority area for many governments, driven by the effort to enhance their ability to provide more attractive and user-focused public services. This approach has also influence on the set of indicators that are used to evaluate these efforts. In contrast to the previous studies to benchmark e-government development, the society is now more advanced in using ICT and consuming online public services. There is a need to reshape traditional view on e-government development and introduce a new set of indicators that would better capture the full range of smarter e-government. This paper provides insights on this issue from a national perspective. A two-step validation process was applied to evaluate the capabilities of the new set of indicators to assess and benchmark smart e-government development. The results indicate that the newly proposed index provides a robust measure to benchmark smart e-government development.

Rozsah stran

ISSN

1211-555X (Print)
1804-8048 (Online)

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Projekt

Zdrojový dokument

Scientific papers of the University of Pardubice. Series D, Faculty of Economics and Administration. 42/2018

Vydavatelská verze

Přístup k e-verzi

open access

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ISBN

Studijní obor

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Klíčová slova

e-government development, smartness, expert panel, benchmarking framework, composite index

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