Publikace: Tvorba person uživatelů informačních systémů veřejné správy
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Datum
Autoři
Hub, Miloslav
Němeček, Tomáš
Název časopisu
ISSN časopisu
Název svazku
Nakladatel
Univerzita Pardubice
Abstrakt
The paper focuses on the information systems of public administration and
characteristic of their users. It deals with formulation of criteria opportune to describe users,
choosing of opportune type of data and setting the data collection method. Collected data are
partitioned into clusters through the use of cluster analysis and then the personas are made of
them.
Popis
Klíčová slova
personas, characteristic of users, information system of public administration, usability engineering, usability