Methods for proposal of QoS parameters in data networks

Abstract

This document describes technologies that enable Network Service Providers to offer tighter Service Level Agreements for data networks, in order to create competitive advantage and better serve their customers. The SLA parameters that need to be tightened will be defined and then the tools that should be considered are described, together with the decision criteria on where each technology should be used. The final work will be based upon current best practise and will include results from both lab testing and deployment experience later on.