Development of transit time parameter for transportation flows of priority mail

Abstract

The paper is focused on estimation of transit time development for postal transportation services, namely end-to-end services for single piece priority mail. There have been defined requirements by European Commission on postal measuring systems (for Quality of Service) with possibility of independent end-to-end measurement. The aim of this measurement is to estimate QoS by transit time of end-to-end services for single-piece priority mail provided to customer by domestic mail in each European country and by cross-border mail among European countries. The main objective of this paper is to research possible development of transit time parameters following from mentioned independent measurements. This development could relate to changes in some other indicators connected with layout and organization of logistic network, capacities for processing of concerned postal items and naturally ensuring the whole process of postal service provision. Using of analytic tools for expression of potential influences or dependences could create important supporting step as well. Measurement system created by sample of test postal items flows is based on real traffic mail flows on fixed postal transportation network. The results respect measurement system specifications and analysis of postal transport network efficiency by mentioned procedure could help to find the most appropriate ways to improve the quality of postal services.