Performance Management Techniques in Public Sector

Abstract

Performance management has become top on attention of the public-sector management because many services in advanced economies, such as those of the U.K. and Scandinavia and other developing countries, have come under pressure to become more efficient and effective, to reduce their demands on taxpayers, while maintaining the volume and quality of services supplied to the public. To achieve this, they have been subjected to the introduction of various performance management techniques. Content analyses of published and unpublished articles, books, strategic plans of selected public sector, were selected randomly through different sources that contains the application of PMT in local government. It was observed from the analyses that performance management is diversely in management practice in the selected metropolitan boroughs.