Multi-criteria decision-making by passengers in public passenger transport – a case study Žilina – Rajec

Abstract

A key feature of multi-criteria is the ability to express the extent to which one criterion is more important than another. This paper deals with the area of multi-criteria decision-making in the context of public passenger transport on the Žilina - Rajec transport route. The paper aims to analyse and compare the preferences of passengers in the choice of mode of transport based on different criteria of public passenger transport and then to evaluate the weights of importance of each criterion. The opinions of passengers on the transport route Žilina - Rajec were collected through a questionnaire survey and then the results were processed by applying the multi-criteria decision-making method, namely Saaty's method. Respondents in the survey compared each criterion pairwise, which allowed them to calculate weights for each criterion. Based on these weights, the importance of each criterion was determined.