Benchmarking smart e-government development: insight from a national perspective

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dc.contributor.author Máchová, Renáta
dc.contributor.author Komárková, Jitka
dc.contributor.author Kopáčková, Hana
dc.contributor.author Lněnička, Martina
dc.date.accessioned 2018-04-16T08:18:52Z
dc.date.available 2018-04-16T08:18:52Z
dc.date.issued 2018
dc.identifier.issn 1211-555X (Print)
dc.identifier.issn 1804-8048 (Online)
dc.identifier.uri https://hdl.handle.net/10195/70519
dc.description.abstract The concept of smartness has become a priority area for many governments, driven by the effort to enhance their ability to provide more attractive and user-focused public services. This approach has also influence on the set of indicators that are used to evaluate these efforts. In contrast to the previous studies to benchmark e-government development, the society is now more advanced in using ICT and consuming online public services. There is a need to reshape traditional view on e-government development and introduce a new set of indicators that would better capture the full range of smarter e-government. This paper provides insights on this issue from a national perspective. A two-step validation process was applied to evaluate the capabilities of the new set of indicators to assess and benchmark smart e-government development. The results indicate that the newly proposed index provides a robust measure to benchmark smart e-government development. en
dc.language.iso en
dc.publisher Univerzita Pardubice cze
dc.relation.ispartof Scientific papers of the University of Pardubice. Series D, Faculty of Economics and Administration. 42/2018 en
dc.rights open access
dc.subject e-government development en
dc.subject smartness en
dc.subject expert panel en
dc.subject benchmarking framework en
dc.subject composite index en
dc.title Benchmarking smart e-government development: insight from a national perspective en
dc.type Article en
dc.peerreviewed yes en
dc.publicationstatus published en
dc.subject.jel C43
dc.subject.jel H11
dc.subject.jel H83
dc.subject.jel L86


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