New trends of postal services developments

Abstract

This article is about new trends which are traceable on postal markets and which will probably influence future development. It considers trends in e-substitution, parcel and express market,competition and also on Czech postal market. E-substitution - new trend which means that traditional forms of mailing and postal services will be substituted by one of electronic forms of communication. But, this replacement has its own Irontiers- classic mail will be never wholly replaced by e-mail, in future we are more likely awaiting cooperationor complementation between these two streams. Parcels and express services are not affected by e-substitution and in future will still constitute opportunities for competition. Competition on all EU markets (including Czech republic) will grow and will make all operators to find how to spare costs. Situation on Czech postal is similar with situation in other EU states.Substitution effect between classic letters and electronic communication can be also observed. The decrease of volume of traditional post letters is connected with increasing ownership of mobile phones in Czech Republic. Development of Czech economy causes that customers demand more often more postal products of higher class.